Privacy Policy

1. Introduction

Orlando Graphic Studio (OGS), based in Orlando, Florida, is committed to protecting the privacy of its clients and users. This Privacy Policy describes how we collect, use, store, and protect the personal information you share with us when engaging our services or interacting with our digital channels.

By using our services or website, you agree to the practices described in this policy.

2. Information We Collect

OGS may collect the following types of information:

Information provided directly by the client:

  • Full name and contact details (email, phone number)

  • Postal or property address related to the project

  • Business or company information (when applicable)

  • Files, plans, images, and design references shared for project development

  • Payment information (processed through secure third-party platforms)

Automatically collected information:

  • Website browsing data (pages visited, session duration)

  • IP address, device type, and browser information

  • Functional and analytics cookies (see Section 7)

3. Use of Information

Information collected is used exclusively to:

  • Manage and execute contracted projects

  • Communicate with the client throughout the project

  • Send quotes, invoices, and project-related updates

  • Improve the quality of our services

  • Comply with legal or tax obligations

  • Send marketing or portfolio communications (only with express client consent)

OGS does not sell, rent, or commercially share clients' personal information with third parties.

4. Sharing Information with Third Parties

OGS may share information with third parties only in the following cases:

  • Service providers: payment platforms, project management tools, and cloud storage services used solely for business operations.

  • Project collaborators: freelancers or technical partners under confidentiality agreements, when necessary to complete a project.

  • Legal requirement: when required by a competent authority or applicable legal provision.

All third parties with access to client information are bound by confidentiality obligations and may only use such information for the specific purposes authorized by OGS.

5. Data Storage and Security

5.1 Client information is stored on secure digital platforms with restricted access.

5.2 OGS implements reasonable technical and organizational measures to protect information against unauthorized access, loss, or improper disclosure.

5.3 Project files are retained for up to 12 months after final delivery, unless otherwise agreed with the client. After that period, files may be deleted without prior notice.

5.4 No data transmission system over the Internet is completely secure. OGS cannot guarantee the absolute security of information transmitted through digital means.

6. Client Rights Over Their Information

Clients have the right to:

  • Access the personal information OGS holds about them

  • Correct inaccurate or outdated data

  • Request deletion of their personal information, subject to existing legal and contractual obligations

  • Withdraw consent for marketing communications at any time

To exercise any of these rights, clients may contact us through the means indicated in Section 10.

7. Cookies

Our website may use cookies to enhance the browsing experience and collect traffic analytics. Cookies are small text files stored on your device.

Types of cookies we may use:

  • Essential cookies: required for basic site functionality

  • Analytics cookies: to understand how users interact with the site (e.g., Google Analytics)

Users can configure their browser to reject cookies, although this may affect certain site features.

8. Minors

OGS services are intended exclusively for individuals 18 years of age or older, or legally established businesses. OGS does not knowingly collect information from minors.

9. Changes to This Policy

OGS reserves the right to update this Privacy Policy at any time. Changes will be posted on our website with the corresponding update date. Continued use of our services following the publication of changes constitutes acceptance of the updated policy.

10. Contact

For inquiries, requests, or to exercise rights related to this policy:

Orlando Graphic Studio (OGS) Orlando, Florida, USA orlandographicstudio.com orlandographicstudio@gmail.com

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